ALL MONITORED CLIENTS OPERATIONAL 99.98% NETWORK UPTIME — TRAILING 90 DAYS AVG. TICKET RESPONSE: UNDER 15 MIN SERVING MINNEAPOLIS–ST. PAUL SINCE 2019 ALL MONITORED CLIENTS OPERATIONAL 99.98% NETWORK UPTIME — TRAILING 90 DAYS AVG. TICKET RESPONSE: UNDER 15 MIN SERVING MINNEAPOLIS–ST. PAUL SINCE 2019
ABOUT CHOSEN TECHNOLOGY

A local team that treats your network like it's ours.

We started Chosen Technology because too many small businesses were stuck choosing between an overpriced national provider and a one-person IT contractor who disappears when things break.

Uptime, 90-Day Avg
99.98%
Avg. Response Time
<15 min
Endpoints Monitored
2,400+
Businesses Served
220+
HOW WE WORK

Same technician, every time — not a rotating queue.

Every client is assigned a primary technician who learns your setup, your quirks, and your team. When you call, you're not re-explaining your network from scratch.

We're built around accountability: every ticket is tracked from open to resolved, every recurring issue gets root-caused instead of patched over, and every quarter we sit down and show you exactly what we did and what's coming next.

DEDICATED TECHNICIAN TRACKED TICKETS QUARTERLY REVIEWS NO OFFSHORE QUEUE
FOUNDEDMinneapolis–St. Paul
SERVICE AREATwin Cities Metro
FOCUSSmall & mid-sized business
STRUCTURELLC, locally owned
CONTRACT TERMSMonth-to-month
WHAT WE VALUE

Three things that don't change as we grow.

VAL-01

Show up when we say we will

Response times are commitments, not marketing copy. If we say same-day, it's same-day.

VAL-02

Explain it in plain language

You'll never get a wall of jargon designed to make an invoice sound more impressive than it is.

VAL-03

Fix the cause, not just the symptom

Recurring tickets get root-caused. We'd rather solve a problem permanently than bill you to solve it again.

LET'S TALK

Curious what this looks like for your business?

Start with a free, no-obligation network assessment.